Business Solutions
Reliable people for the work behind the scenes
We help small and growing businesses with administration, bookkeeping support, customer service and other back-office work, and with finding the right people for their own team. Owners get time back to run the business.
- Free, no-pressure audit
- Written plan and quote
- Serving Canada and the US
What is back-office support?
Short answer
Back-office support covers the essential work customers rarely see: answering emails, scheduling, data entry, invoicing, bookkeeping support, payroll preparation and keeping records organized. Instead of hiring a full-time employee for every task, a small business can use trained support staff for the hours and skills it actually needs.
Sound familiar?
Is admin taking over your week?
Paperwork rarely feels urgent until it is. These are the signs it is time to hand some of it off.
- Evenings and weekends go to invoices, emails and paperwork.
- Customer messages wait too long for a reply.
- Hiring for a part-time role feels slow and risky.
- Records and receipts pile up until tax time.
What we do
What you get with HR Staffing and Back Office
Reliable people for admin, bookkeeping support and customer service.
Administrative support
Email, scheduling, data entry, document preparation and general office tasks.
Bookkeeping support
Recording transactions, organizing receipts and preparing records for your accountant.
Customer service
Answering emails, messages and enquiries promptly and politely.
Hiring help
Defining roles, writing job descriptions and planning interviews for your own team.
Clear processes
Documented tasks and checklists, so work is done the same way every time.
Careful access
Individual logins and only the access each task needs.
How it works
How we deliver HR Staffing and Back Office, step by step
You always know what happens next, what it costs and why it matters.
Step 1: Audit
We look at the tasks taking up your time and which ones can be handed off.
Step 2: Plan
You approve a clear scope: tasks, hours, tools and how we check in.
Step 3: Start
Support begins with a short handover, using your existing tools where possible.
Step 4: Review
Regular check-ins keep the work accurate and on time.
Where is back-office support available?
Short answer
Back-office support is available to businesses in every city across Canada and the United States. The work happens through the email, accounting and communication tools you already use, so your location does not matter. If you need someone on site, tell us about your business and city, and we will talk through the options.
- Delivery areaEvery city across Canada and the United States
- How we workSetup and support, wherever you are
- HeadquartersRegina, SK
FAQ
HR Staffing and Back Office: questions and answers
Straight answers, in plain language. Have another question? Ask us during your free audit.
What tasks can back-office support handle?
Short answer
Common tasks include managing email and calendars, data entry, preparing quotes and invoices, following up on payments, organizing receipts, updating customer records and answering routine customer messages. We agree on a clear task list before work starts, and we can add tasks as trust grows and your needs change.
Do you provide bookkeeping or accounting services?
Short answer
We provide bookkeeping support, such as recording transactions, organizing receipts and preparing records for your accountant. We do not provide accounting, tax or legal advice. Your accountant stays responsible for filings and financial advice, and our support keeps your records organized and easier for them to review.
How is back-office support different from hiring an employee?
Short answer
With an employee, you handle recruiting, training, payroll and management for a set number of hours. With outsourced support, you get help with the tasks you choose, and the support provider handles staffing. It suits businesses that need reliable help for part of the week, or want to test a role before hiring.
How do you keep my business information secure?
Short answer
Security starts with good habits. We set up individual logins instead of shared passwords where your tools allow it, give support staff access only to what each task needs, and remove access when the work ends. We walk you through these settings during setup, so you always know who can see what.
Can you help us hire our own staff?
Short answer
Yes. We can help you define a role, write a clear job description, plan interviews and set up onboarding checklists. We do not provide legal or employment law advice, so for contracts and employment standards in your province or state, we recommend speaking with a qualified professional before you hire.
Works well with
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